Push Notification
This mobile app builder offers the capability to send push notifications to your app users whenever they open the app. Incorporating push notifications in your mobile shopping app can help you effectively engage with customers.
It allows you to send personalized messages, promotions, and updates to enhance user experience and boost sales.
Utilizing push notifications to communicate with your customers in real time is an effective strategy for keeping them updated and engaged with your brand.
This can lead to increased loyalty and retention. Our app provides the capability to create and customize multiple push notifications to enhance your communication efforts.
To enable Push Notifications in your mobile app, it is essential to first set up a Firebase project. Follow the steps below:
Step 1: Create a Firebase Project
Sign in with your existing Google account or create a new one.
Click ‘Create a project’
Complete the following steps:
Enter your project name (e.g., your store or app name).
Accept Firebase’s terms and click Continue.
Accept Firebase’s terms and click Continue.
Click Continue again.
Choose your default account as a firebase account, and click Create Project.
Once the project is created, click Continue.
On your Firebase project dashboard, click the Android icon to add a new app.
Android package name: Enter your app’s package name (e.g.,
com.mystore.app). (Ask our team if you have questions)App nickname: Optional.
Debug signing certificate SHA-1: Optional at this stage.
Click Register App.
Download the
google-services.jsonfile after registering your app.
Now go back to your project overview (Setting button) and copy the project id from there.
Upload the google-services.json file into our app panel:
Go to Notifications > Config in the app admin panel.
Enter project ID and upload the JSON file and then click on Save button.
Once Firebase is set up and the configuration file is uploaded, you can begin sending customized push notifications to your app users.
To create a new notification:
Go to the Notifications section of your app panel.
Click Add Notification.
Fill in the following fields:
Choose the notification templete.
Title: Set a concise and relevant title for your push message.
Body: Write the message content that will be shown to users.
Link to: Provide a URL or deep link to direct users when they tap the notification.
Media: Upload an image or banner to make your notification more engaging.
Click Save.
Once configured, your push notification will be delivered to users when they open the app.
Automated Notifications
Automated Notifications allow you to send push notifications to customers automatically based on their actions or predefined schedules. This helps you engage users at the right time without any manual effort.
Automated Notifications – Abandoned Checkout
The Abandoned Checkout notification automatically reminds customers who have added items to their cart but did not complete the purchase.
This helps recover lost sales and improve conversion rates.
How It Works
A customer adds products to the cart but leaves without completing checkout.
The system automatically detects the abandoned cart.
A push notification is sent based on the configured schedule (e.g., every hour).
Notifications stop once the customer completes the purchase.
Setting
This notification is triggered automatically when the abandoned cart triggers. Ensure the notification is enabled to start sending updates to customers.
Configuration Settings
1. Send Frequency - How often does the system check and send notifications? Example: Every hour
2. Notification Title Short headline shown in the push notification. Example: You left something behind!
3. Notification Body Custom message with dynamic placeholders.
Available Placeholders:
{Customer_name} → Customer’s name
{items}→ Products added to cart
{total}→ Total cart value
Example
Customer Details:
Name: Rahul
Cart Items: T-shirt, Jeans
Total: ₹2,499
Configured Message:
Hi {customer_name}, your cart ({items}) worth {total} is waiting for you.
Notification Sent: Hi Rahul, your cart (T-shirt, Jeans) worth ₹2,499 is waiting for you.
Order Confirmed Notification
The Order Confirmed notification is automatically sent to customers immediately after they successfully place an order. It reassures customers that their order has been received and is being processed.
How It Works
A customer completes the checkout process
The order is successfully placed
The system instantly triggers a push notification
Setting
This notification is triggered automatically when the order is confirmed. Ensure the notification is enabled to start sending updates to customers.
Notification Configuration
Notification Title Order Confirmed!
Notification Body
Hi {customer_name}, your order {order_name} has been placed successfully.
Available Placeholders:
{customer_name} → Customer’s name
{order_name} → Order number or name
{total} → Total order amount
Example
Customer Details:
Name: Rahul
Order Name: #1025
Total: ₹1,499
Notification Sent: Title: Order Confirmed! Message: Hi Rahul, your order #1025 has been placed successfully.
Use Case
Provides instant confirmation to customers
Builds trust and improves post-purchase experience
Keeps customers informed without manual effort
Order Fulfilled Notification
The Order Fulfilled notification is sent to customers when their order has been shipped and is on the way.
It keeps customers informed about their order status and improves the post-purchase experience.
Setting
This notification is triggered automatically when the order is fulfilled. Ensure the notification is enabled to start sending updates to customers.
Notification Configuration
Notification Title Your order is on the way!
Notification Body
Hi {customer_name}, your order {order_name} has been shipped.
Available Placeholders:
{customer_name}→ Customer’s name
{order_name} → Order number or name
Example
Customer Details:
Name: Priya
Order Name: #2045
Notification Sent: Title: Your order is on the way! Message: Hi Priya, your order #2045 has been shipped.
Use Case
Provides real-time shipping updates to customers
Reduces support queries about order status
Builds trust and enhances post-purchase experience
Keeps customers informed automatically
Order Cancelled Notification
This notification is sent to customers when their order is cancelled, ensuring they are immediately informed about the status change.
This notification is triggered automatically when the order is cancelled. Ensure it is enabled to send updates to customers.
Notification Configuration
Notification Title Order Cancelled
Notification Body
Hi {customer_name}, your order {order_name} has been cancelled.
Available Placeholders:
{customer_name} → Customer’s name
{order_name} → Order number or name
Example
Customer Details:
Name: Amit
Order Name: #3051
Notification Sent: Title: Order Cancelled Message: Hi Amit, your order #3051 has been cancelled.
Use Case
Provides immediate cancellation updates to customers
Avoids confusion regarding order status
Builds transparency and customer trust. Keeps customers informed without manual effort
Scheduled Push Notifications
The Scheduled Push Notifications feature allows you to create notifications in advance and automatically send them to your app users at a specific date and time. This helps you plan marketing campaigns, product launches, flash sales, festive offers, and reminders without having to send notifications manually.
You can also reschedule an existing notification if your campaign timing changes.
How to Schedule a Push Notification
Step 1: Open Push Notifications
Navigate to Push Notifications.
Click Add Notification.
Step 2: Enter Notification Details
Provide the required information:
Notification Title
Notification Message
Destination Screen (e.g., Home Page, Product, Collection, Offer Page)
Image (Optional)
Example:
Title : 🎉 Big Summer Sale is Live!
Message : Enjoy up to 50% OFF on selected products. Shop now before the offer ends!
Destination : Summer Sale Collection
Step 3: Schedule the Notification
Under Schedule Notification (Optional), select:
Date
Hour
Minute
AM / PM
Example:
Date
25/12/2026
Hour
10
Minute
00
AM/PM
AM
The notification will automatically be delivered on 25 December 2026 at 10:00 AM.
Step 4: Save the Notification
Click Save.
The notification will appear in the Scheduled section until it is sent.
Reschedule a Notification
If you need to change the delivery time:
Open the scheduled notification.
Update the Date or Time.
Save the changes.
The notification status will change to Rescheduled, and it will be delivered according to the new schedule.
Examples of Scheduled Notifications
Product Launch
Schedule a notification for the exact time a new product becomes available.
Title : ✨ New Arrivals Just Landed!
Message : Discover our latest collection and shop before it sells out.
Flash Sale
Schedule notifications to be sent just before your sale begins.
Title : ⚡ Flash Sale Starts in 1 Hour
Message : Get ready! Enjoy exclusive discounts for a limited time.
Festival Offers
Automatically send promotional messages during holidays or special occasions.
Title : 🎁 Happy Diwali!
Message : Celebrate with exclusive festive discounts across our entire store.
Abandoned Campaign Reminder
Schedule a reminder during peak shopping hours.
Title : 🛒 Don't Miss Out!
Message : The products you loved are still waiting for you. Complete your purchase today!
Seasonal Collection
Notify customers when a seasonal collection goes live.
Title : 🌸 Spring Collection is Here!
Message : Explore our latest styles designed for the new season.
Benefits
Schedule notifications days, weeks, or months in advance.
Deliver promotions at the most effective time without manual intervention.
Reschedule campaigns anytime if your marketing plans change.
Perfect for flash sales, new arrivals, festivals, product launches, and seasonal collections.
Keep customers engaged with timely and relevant notifications.
Notes
Scheduled notifications are sent automatically at the specified date and time.
You can edit or reschedule a notification before it is delivered.
Once a notification has been sent, it can no longer be modified.
Ensure the selected date and time are correct before saving the notification.
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