Settings

  • Review Submit Setting - Choose who can submit their reviews: Logged in users or Anyone (guest users also)

  • Direct Publish Review - Enable this option if you do not want to manually publish/unpublish the submitted reviews.

  • Review Request Timing - You can now set when your customers should receive a review request. By enabling this option, your customers will get an email or message asking them to share their feedback.

  • You can choose:

  1. The number of days after which the review request should be sent

  2. The trigger status, such as:

  • After the order is fulfilled

  • At the time of purchase

  • After the order is delivered

This helps you automate review collection based on your preferred timing and order status.

Email Customization

With the Email Customization feature, you can easily design and manage the emails sent to your customers. This section allows you to personalize the content, tone, and appearance of your emails to match your brand identity.

  1. Thank-You Email

  • You can create a custom thank-you email that is automatically sent to customers after their purchase.

  • This email can be styled to reflect your brand’s colors, message, and personality, helping you build stronger customer relationships.

You can customize:

  • Banner image

  • Email subject

  • Body text

  1. Review Request Email

  • This feature also lets you collect valuable customer feedback.

  • You can design a review request email that encourages customers to share their experience with your products or services.

  • This helps you gather meaningful reviews that improve credibility and enhance your store’s reputation.

You can customize:

  • Banner image

  • Email subject

  • Body text

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