> For the complete documentation index, see [llms.txt](https://magecomp.gitbook.io/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://magecomp.gitbook.io/shopify/apps/zap-contact-form-builder/frequently-asked-questions-faqs.md).

# Frequently Asked Questions (FAQs)

The **FAQs** section provides quick answers to the most common questions about setting up and using **ZAP Contact Form Builder**. It helps merchants get started faster and resolve common issues without needing to contact support.

#### 1. How do I create a new form?

Go to the **Form List** page and click **Create Form**. Choose a template that matches your requirements or select **Blank Form** to create a form from scratch.

#### 2. Can I create forms without coding?

Yes. **ZAP Contact Form Builder** allows you to create, customize, and publish forms without any coding knowledge.

#### 3. How do I display a form on my storefront?

Click **Add App Block** from the app dashboard. Shopify will redirect you to the **Theme Editor**, where you can add the **Form Builder** block to any supported page.

#### 4. What is a Form ID and why am I seeing "Form ID is missing"?

Each form has a unique **Form ID** that connects it to the Form Builder block in the Shopify Theme Editor. If you see this message, simply copy the **Form ID** from the **Form List** page and paste it into the **Form ID** field in the Theme Editor.

#### 5. Where can I place my forms?

You can display forms on:

* Home pages
* Product pages
* Collection pages
* Contact pages
* Custom pages

#### 6. Can I limit or schedule form submissions?

Yes. You can:

* Restrict one submission per email or phone number.
* Set submission limits.
* Schedule forms by defining start and end dates.

#### 7. What is the Ticket System?

The **Ticket System** automatically generates a unique ticket number for every submission. This helps you track customer requests, support tickets, return requests, and order inquiries.

#### 8. Can I connect forms with Google Sheets?

Yes. Enable **Google Sheets Integration** to automatically send all form submissions to your Google Spreadsheet.

#### 9. What is Marketing Attribution (UTM)?

**UTM Tracking** captures marketing parameters such as source, medium, and campaign, helping you identify where each form submission originated (e.g., Facebook Ads, Google Ads, Email Campaigns, etc.).

#### 10. Where can I view form submissions?

You can view and manage all submitted entries directly from the **Form Submissions** section within the app dashboard.

#### 11. Can I customize success and validation messages?

Yes. You can customize:

* Success messages
* Required field messages
* Validation error messages
* File upload error messages
* Security messages