> For the complete documentation index, see [llms.txt](https://magecomp.gitbook.io/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://magecomp.gitbook.io/shopify/apps/zap-contact-form-builder/frequently-asked-questions-faqs.md).

# Frequently Asked Questions (FAQs)

#### 1. How do I create a new form?

Go to the **Form List** page and click **Create Form**. Choose a template that matches your requirement or select **Blank Form** to create a form from scratch.

#### 2. Can I create forms without coding?

Yes. ZAP Contact Form Builder allows you to create, customize, and publish forms without any coding knowledge.

#### 3. What types of forms can I create?

You can create different types of forms, such as:

* Contact Us
* Feedback Form
* Event Registration
* Booking Form
* Resume Application
* Sales Inquiry
* Product Review
* Travel Booking
* Wholesale Forms
* Giveaway Registration
* And many more

#### 4. Can I customize the templates?

Yes. All templates are fully customizable. You can modify fields, form design, layouts, settings, integrations, and messages based on your business needs.

#### 5. Can I create a form from scratch?

Yes. Select **Blank Form** during form creation and build a completely custom form.

#### 6. How do I display a form on my storefront?

Click **Add App Block** from the app dashboard. Shopify will redirect you to the Theme Editor where you can add the **Form Builder** block to any supported page.

#### 7. Where can I place my forms?

Forms can be added to:

* Home pages
* Product pages
* Collection pages
* Contact pages
* Custom pages

***

#### 8. What is a Form ID?

Each form automatically generates a unique **Form ID**. This ID connects your form to the Form Builder block in your Theme Editor.

#### 9. Why am I seeing "Form ID is missing"?

This message appears when no Form ID has been added to the Form Builder block.

Simply copy the Form ID from the **Form List** page and paste it into the **Form ID** field in the Theme Editor.

#### 10. Can I duplicate an existing form?

Yes. From the **Form List** page, use the duplicate option to create a copy of an existing form.

#### 11. Can I limit form submissions?

Yes. You can:

* Allow only one submission per email
* Allow only one submission per phone number
* Set submission limits
* Schedule form availability

#### 12. Can I schedule a form?

Yes. Use **Form Schedule** settings to define start dates, end dates, submission limits, and expiration messages.

#### 13. Can I show forms in a pop-up?

Yes. Using **Load Form in a Popup**, you can display forms as embedded content or pop-up forms.

#### 14. What is the Ticket System?

The Ticket System automatically generates a unique ticket number for each submission to help track requests.

This is useful for:

* Support forms
* Return requests
* Order tracking
* Service requests

#### 15. Can I customize form design?

Yes. You can customize:

* Backgrounds
* Borders
* Form layouts
* Input styles
* Labels
* Buttons
* Typography

#### 16. Can I protect forms from spam?

Yes. Enable **Google reCAPTCHA v3** to protect forms from spam and bot submissions.

#### 17. Can I connect forms with Google Sheets?

Yes. Enable **Google Sheets Integration** to automatically send form submissions directly into a spreadsheet.

#### 18. What is Marketing Attribution (UTM)?

UTM tracking captures marketing information and helps identify where form submissions originated from.

Examples:

* Facebook Ads
* Google Ads
* Email campaigns
* Social campaigns

#### 19. Where can I view form submissions?

You can view and manage submissions directly inside the app dashboard.

#### 20. Can I customize success and validation messages?

Yes. You can customize messages for:

* Successful submissions
* Required fields
* Validation errors
* Upload errors
* Security messages

#### 21. Can I use multiple forms on my store?

Yes. You can create and manage multiple forms and place them on different pages throughout your store.

#### 22. Can I search forms easily?

Yes. The **Form List** page includes a search option to quickly find forms.

#### 23. Can I delete forms?

Yes. You can permanently delete forms from the **Form List** page.

#### 24. Will customers receive ticket numbers automatically?

Yes. If the Ticket System is enabled, each submission receives a unique ticket ID automatically.

#### 25. Why should I use ZAP Contact Form Builder?

ZAP Contact Form Builder helps you collect customer information, create customized forms, automate workflows, track submissions, and manage everything from one place without coding. 🚀