Frequently Asked Questions (FAQs)

1. What is Wishy Wishlist?

Wishy Wishlist allows customers to save products they are interested in and revisit them later. It helps improve customer engagement, encourages repeat visits, and can increase conversions.

2. Do customers need an account to use the wishlist?

No. Wishy Wishlist supports both logged-in customers and guest visitors. Guest wishlists can be stored and managed without requiring a customer account.

3. How do I enable wishlist buttons on my store?

Go to the relevant feature section (Collection Wishlist, Product Wishlist, Floating Wishlist, etc.), configure the settings, save your changes, and ensure the required app embeds are enabled in your theme.

4. Why are wishlist buttons not appearing on my storefront?

This can happen if:

• The feature is not enabled.

• The required app embed is disabled.

• Your theme uses a custom structure that requires selector adjustments.

• The configuration has not been saved.

If the issue persists, contact our support team.

5. What is the Floating Wishlist?

The Floating Wishlist is a sticky wishlist icon displayed on your storefront that gives customers quick access to their saved products from any page.

6. What is the Wishlist Page?

The Wishlist Page is a dedicated page where customers can view, manage, and purchase products they have saved to their wishlist.

7. Can I customize the wishlist button design?

Yes. You can customize colors, icons, labels, positions, and styling to match your store's branding.

8. What is Save for Later?

Save for Later allows customers to move products from their cart to their wishlist instead of removing them completely. Customers can return later and add those products back to the cart.

9. How do I enable Save for Later?

1. Enable the Code Access app embed.

2. Save the script in the Save for Later section.

Once completed, the Save for Later button will automatically appear on supported cart pages.

10. Can I customize the Save for Later script?

Yes. The Script Editor allows developers to modify button placement, selectors, text, and behavior to match different Shopify themes and cart layouts.

11. How do customers receive wishlist reminder emails?

Configure your SMTP settings in Email Settings & Reminders and enable the desired email notifications. The app will automatically send emails based on the selected triggers.

12. Which email notifications are available?

The app supports:

• Instant Wishlist Emails

• Restock Notifications

• Price Drop Alerts

• Low Stock Warnings

13. Do I need to configure SMTP settings?

Yes. SMTP configuration is required to send emails from your own email address and improve email delivery reliability.

14. Can I use Gmail for email notifications?

Yes. Gmail is supported. You must enable 2-Step Verification and generate an App Password to use Gmail SMTP.

15. What analytics are available?

The Analytics section provides insights such as:

• Wishlist Sessions

• New Wishlists

• Saved Items

• Top Products

• Top Variants

• Customer Engagement

• Wishlist Activity Trends

16. What does "Saved Items" mean?

Saved Items represent the total number of times products were added to wishlists during the selected period.

17. What are Top Products?

Top Products are the products most frequently added to customer wishlists.

18. Can I see which customers saved a product?

Yes. The Products section displays customers who have saved specific products and provides wishlist activity details.

19. Why don't I see any customers in the Customers section?

Customers will appear automatically after they add at least one product to their wishlist.

20. Can I manually add products to a customer's wishlist?

Yes. From the Customer Details page, you can add or remove wishlist items on behalf of customers.

21. Does Wishy Wishlist support Shopify themes?

Yes. The app works with most Shopify themes. Some highly customized themes may require minor adjustments or support assistance.

22. Will wishlist data be lost if a customer leaves the store?

No. Wishlist items remain saved and can be accessed when the customer returns, depending on their login status and browser data availability.

23. Can customers share their wishlist?

If Wishlist Sharing is enabled, customers can share their saved products with others using the generated wishlist link.

24. Does Wishy Wishlist help increase sales?

Yes. Wishlists help customers remember products they are interested in, while reminder emails, restock alerts, and price drop notifications encourage them to return and complete their purchases.

25. How can I get help if I have questions?

If you need assistance with setup, customization, or troubleshooting, please contact our support team. We're happy to help.