Send Passcodes

Merchants can now send passcodes directly to customers via email using the Send Passcodes feature in the SHOPLOCK Login Required app.

This enables secure, quick, and convenient delivery of access credentials without creating new passcodes.

What This Feature Does

This feature allows you to:

• Select existing passcodes

• Choose specific customers, tags, or segments

• Send passcodes securely via email

• Use your configured SMTP settings for delivery

No new passcodes are generated; only already created passcodes are sent.

Passcodes & Recipients Section (How It Works)

1. Passcodes to Send

• Search and select the passcodes you want to send.

• Only existing passcodes can be selected.

1. Choose Recipients :

   You can send passcodes to customers in three flexible ways:

✅ By Customer Tags

• Select one or more customer tags.

• Customers with at least one of these tags will receive the email.

✅ By Customer Segments

• Choose from your Shopify customer segments.

• All customers within the selected segment(s) will receive the email.

✅ Manual Customer Selection

• Search and select specific customers by name or email.

• Useful for sending passcodes to individual or limited customers.

1. Custom Message (Optional)

   • Add a short message that will appear in the email body.

   • Useful for explaining why the customer is receiving the passcode or providing usage instructions.

   

Email Delivery

• Emails are sent using the SMTP configuration set in the app’s Settings.

• Customers receive the passcode securely in their inbox.

• This ensures controlled access to restricted store areas.

When to Use This Feature

• Granting store access to VIP or wholesale customers

• Sharing login credentials with approved users

• Re-sending passcodes without regenerating them

• Managing access for private or restricted stores

Merchants can customize the content and appearance of passcode emails directly from the admin panel. The configured email settings, including branding and message content, are automatically applied when sending passcodes to customers.

Additionally, a live email preview is available, allowing merchants to review the final email design and content before sending it to customers. This helps ensure the email matches their branding and communication requirements.

Passcode Email Customization

The Passcode Email Customization feature allows merchants to personalize the emails sent to customers containing their unique passcodes.

Available Customization Options

General Container

Customize the overall appearance of the email card, including:

• Card height and width

• Border radius

• Border color

Header

Customize the email header section:

• Background color

• Font color

• Font size

• Header icon or custom header image

Banner Image

Upload a custom banner image to match your brand identity.

• Support for custom image uploads

• Adjustable image dimensions

• Multiple image fit options

Greeting

Customize the opening greeting displayed to customers.

• Greeting text

• Font size

• Font color

Email Content

Modify the email body content shown above the passcode.

• Custom paragraphs

• Font styling options

• Text alignment settings

Passcode Box

Customize the appearance of the passcode section:

• Background color

• Border color

• Title styling

• Passcode font styling

Support Text

Add a support message or contact information below the passcode.

• Custom text

• Font size

• Font color

Footer

Customize the closing message of the email.

• Footer greeting text

• Custom footer content

• Automatic store name insertion using the {shopname} variable

Live Email Preview

A live preview is available to help merchants visualize the final email design and content before sending it to customers.

Automatic Application

All configured email settings are automatically applied to passcode emails sent from the app, ensuring a consistent and branded customer experience.