> For the complete documentation index, see [llms.txt](https://magecomp.gitbook.io/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://magecomp.gitbook.io/shopify/apps/rfq-hide-price/rfq-requests/shipping-and-extra-costs.md).

# Shipping & Extra Costs

The **Shipping & Extra Costs** feature allows merchants to include additional charges such as shipping fees, handling fees, packaging charges, insurance costs, or any other service-related charges before sending a quotation to the customer.

Instead of creating a quote with only the product price, merchants can send a complete quotation that includes all additional costs. This helps customers know the exact amount they need to pay if they accept the quote.

## Why use Shipping & Extra Costs?

Many businesses cannot determine the final order cost until they review the customer's request. Shipping charges may vary depending on the customer's location, package weight, delivery method, or special handling requirements.

Using this feature allows merchants to:

* Include shipping charges before sending the quotation.
* Add handling, packaging, insurance, installation, or service fees.
* Avoid sending multiple revised quotations.
* Provide customers with a transparent final price.
* Improve customer trust by clearly showing every charge included in the quotation.

## How to Configure

#### Step 1: Open an RFQ Request

From your Shopify Admin, navigate to **Apps** → **RFQ Request Quote & Hide Price** → **RFQ Requests**.

#### Step 2: Locate the Shipping & Extra Costs Section

Scroll down to the **Shipping & Extra Costs** section in the quote details page.

<figure><img src="https://922942541-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIGRcMuVZCEGNibOl1OmW%2Fuploads%2Ffb9axjpI9lF5ILDBpJ2O%2Fimage.png?alt=media&amp;token=8af9af7e-5ce1-424d-b742-e2367f610c79" alt=""><figcaption></figcaption></figure>

#### Step 3: Add Shipping Charges

Enter the following details:

* **Shipping Name** – Enter a name for the shipping charge (e.g., *Standard Shipping*, *Express Delivery*, or *Custom Shipping*).
* **Shipping Fee** – Enter the shipping amount that should be added to the quotation.

#### Step 4: Add Extra Costs

If you want to include any additional charges, enter:

* **Extra Cost Name** – Specify the name of the additional charge (e.g., *Handling Fee*, *Packaging Fee*, or *Service Charge*).
* **Extra Cost** – Enter the amount for the additional charge.

#### Step 5: Send the Quote

After entering the shipping fee and any extra costs, click **Send Mail** to send the updated quotation to the customer.

## Example 1 – Domestic Order

A customer requests a quotation for products worth **₹2,000**.

The merchant wants to charge:

* Shipping: ₹150
* Handling Fee: ₹50

Configuration

| Field           | Value             |
| --------------- | ----------------- |
| Shipping Name   | Standard Shipping |
| Shipping Fee    | ₹150              |
| Extra Cost Name | Handling Fee      |
| Extra Cost      | ₹50               |

#### Final Quote

| Description            | Amount     |
| ---------------------- | ---------- |
| Product Total          | ₹2,000     |
| Shipping Fee           | ₹150       |
| Handling Fee           | ₹50        |
| **Total Quote Amount** | **₹2,200** |

The customer receives a quotation for **₹2,200**.

## Example 2 – International Order

A customer from another country requests a quotation for products worth **₹8,000**.

Since international shipping is more expensive, the merchant adds:

* International Shipping: ₹800
* Insurance Fee: ₹200

Configuration

| Field           | Value                  |
| --------------- | ---------------------- |
| Shipping Name   | International Shipping |
| Shipping Fee    | ₹800                   |
| Extra Cost Name | Insurance Fee          |
| Extra Cost      | ₹200                   |

#### Final Quote

| Description            | Amount     |
| ---------------------- | ---------- |
| Product Total          | ₹8,000     |
| Shipping Fee           | ₹800       |
| Insurance Fee          | ₹200       |
| **Total Quote Amount** | **₹9,000** |

The customer receives the quotation with the complete payable amount before making a purchase decision.

### Customer Experience

When the merchant sends the quotation:

1. The customer receives the updated quote by email.
2. The quotation includes:
   * Product prices
   * Shipping charges
   * Extra costs (if any)
   * Final payable amount
3. The customer can review the complete quotation and decide whether to approve it.

> **Note:**&#x20;
>
> * Shipping and extra costs are added only to the selected quotation.
> * These charges are included in the final quoted amount sent to the customer.
> * Merchants can use this feature to add shipping, handling, packaging, insurance, installation, or any other service-related charges.
> * Customers see a transparent breakdown of the quotation before accepting it, reducing confusion and improving trust.
> * This feature is especially useful for wholesale, B2B, custom-made, bulky, or international orders where shipping and additional costs vary from one quote to another.