> For the complete documentation index, see [llms.txt](https://magecomp.gitbook.io/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://magecomp.gitbook.io/shopify/apps/rewardo-loyaly-program/reward-type/rewardo-loyalty-program-rewards-with-store-credit.md).
# Rewardo Loyalty Program – Rewards with Store Credit
### Overview
**Rewardo Loyalty Program** allows merchants to create loyalty programs that reward customers with **Store Credit** for completing specific activities.
Customers can earn store credit through different loyalty activities, such as:
* First order
* Birthdate
* Newsletter subscription
* Google Review
* Like on X
* Other configured customer activities
The earned store credit is added to the customer's balance and can be used for future purchases.
## 1. Enable Rewardo Loyalty Program
Before configuring Store Credit rewards, make sure the Rewardo Loyalty Program app is active.
#### Steps
1. Log in to your **Shopify Admin**.
2. Go to **Apps**.
3. Open **Rewardo Loyalty Program**.
4. Open the **Loyalty Programs** section.
5. Check the **Loyalty App Status**.
The dashboard displays the current app status as **Active** when the app is enabled.
The dashboard also provides an option to enable the **Loyalty Widget**.
If the Loyalty Widget is not enabled, click **click here** to enable it.
## 2. Select Rewards with Store Credit
Rewardo provides different reward types for your loyalty program.
On the Rewardo dashboard, the **Reward Type** section displays:
* **Point Rewards**
* **Rewards with Discount Codes**
* **Rewards with Store Credit**
For this configuration, select **Rewards with Store Credit**.
#### Steps
1. Open **Rewardo Loyalty Program**.
2. Go to the **Reward Type** section.
3. Locate **Rewards with Store Credit**.
4. Click **Manage**.
The Rewards with Store Credit option is described as:
**“Customers earn store credit for their purchases and actions.”**
#### Important
Do **not** configure Point Rewards for this setup. The reward type being configured in this section is **Rewards with Store Credit**.
## 3. Enable Store Credit in Shopify
Before using Store Credit rewards, Store Credit must be enabled in Shopify.
When you select **Rewards (with Store Credit)** in Rewardo's settings, the app displays a **Required Setup Step**.
It instructs you to enable Store Credit from:
**Shopify Admin → Settings → Customer accounts → Store credit**
#### Steps
1. Open **Shopify Admin**.
2. Click **Settings**.
3. Select **Customer accounts**.
4. Locate the **Store credit** section.
5. Enable the **Store credit** option.
The Store Credit setting allows customers to **see and spend store credit**.
#### After enabling Store Credit
Return to **Rewardo Loyalty Program** and verify that:
**Reward type → Rewards (with Store Credit)**
is selected.
## 4. Configure Reward Settings
You can also configure the reward type from the Rewardo settings page.
#### Steps
1. Open **Rewardo Loyalty Program**.
2. Go to **Settings**.
3. Select **Loyalty Program**.
4. Locate **Reward Settings**.
5. Open the **Reward type** dropdown.
6. Select **Rewards (with Store Credit)**.
The Reward Settings section displays the description:
> **Customers earn store credit for their purchases and actions.**
The page also displays the **Required Setup Step** with a link to Shopify's Store Credit settings.
## 5. Create a Store Credit Reward Program
After selecting Store Credit as the reward type, you can create individual loyalty programs.
Go to:
**Rewardo Loyalty Program → Loyalty Programs**
The Loyalty Programs page displays all configured reward programs.
Click **Add Program** to create a new program.
## 6. Configure the Reward Program
The **Add Program** page contains the configuration options used to create a Store Credit reward program.
### Program Title
Enter the title of the loyalty program.
**Example:**
`First order program`
The title identifies the loyalty program.
### Program Description
Enter the description that will be shown to customers.
The screenshot shows the example:
`{{rewardValue}} for {{title}}`
You can use the available placeholders according to the program configuration.
### Program Rule
The **Program Rule** section contains the reward configuration.
#### Cashback Value
Enter the amount of Store Credit that the customer should receive.
For example:
`20`
The screenshot shows the currency symbol `$`, so a value of `20` represents:
**$20.00 Store Credit**
#### Cashback Type
Select how the Store Credit reward should be calculated.
The screenshot shows:
**Fixed amount**
This allows you to provide a fixed Store Credit amount to qualifying customers.
For example:
**Cashback Value:** `20`\
**Cashback Type:** `Fixed amount`
The customer receives **$20.00 Store Credit** when the program conditions are met.
## 7. Configure Advanced Rules
The **Advanced Rules** section provides additional conditions for the reward program.
Click the section to expand or collapse the available settings.
### Minimum Order Amount Value
Enter the minimum order amount that a customer must spend to earn the Store Credit.
The screenshot displays the explanation:
**“The minimum order amount value that customers must spend to earn credits. (Use 0 for no minimum order amount.)”**
#### Example
If you enter:
**$50**
the customer must spend at least **$50** to qualify for the reward.
If you enter:
**0**
there is no minimum order amount requirement.
## 8. Configure Reward Expiration
The **Expiration Type** setting determines how long the program's reward remains valid.
The screenshot shows the option:
**Never Expires**
**Number of days**
**Exact date**
When **Never Expires** is selected, the program's reward does not expire.
If other expiration options are available in your version of the app, select the option that matches your store's reward policy.
## 9. Set Program Status
The Add Program page includes a **Status** section on the right side.
The screenshot shows:
**Status → Active**
Set the status to **Active** when you want the loyalty program to be available.
The **How it works** section on the right provides a visual preview of the reward flow.
For example, the screenshot shows:
**First order program**\
↓\
**Customer Balance**\
↓\
**Customer gets $0.00 credit**
This helps merchants understand how the configured program works.
## 10. Save the Reward Program
After configuring the program:
1. Enter the **Program Title**.
2. Enter the **Program Description**.
3. Set the **Cashback Value**.
4. Select the **Cashback Type**.
5. Configure the **Minimum Order Amount Value**, if required.
6. Select the **Expiration Type**.
7. Set the **Status** to **Active**.
8. Review the **How it works** section.
9. Click **Save**.
The newly created program will appear in the **Loyalty Programs** list.
## 11. Manage Loyalty Programs
The **Loyalty Programs** page displays all configured programs.
The screenshot shows programs organized under different activity categories.
#### Profile Events
Example:
**Set Birthdate program**
This program rewards customers based on their birthdate activity.
#### Shop Action Events
Example:
**Subscribe to Newsletter program**
This program rewards customers for subscribing to the store newsletter.
#### Social Media Events
Examples:
* **Submit Google Review**
* **Like on X program**
These programs reward customers for completing the configured social media activities.
## 12. Loyalty Program Information
The Loyalty Programs table displays important information for each program.
The screenshot shows the following columns:
| Column | Description |
| ---------------------- | --------------------------------- |
| Program | Name of the loyalty program |
| Cashback | Store Credit reward amount |
| Expire Duration (days) | Reward expiration duration |
| Status | Current program status |
| Actions | Available actions for the program |
For example, the screenshot displays:
**Set Birthdate program → $20.00 → 0 → Active**
This means the configured reward is **$20.00**, the expiration duration is **0 days**, and the program is currently **Active**.
## 13. Edit an Existing Program
You can modify an existing loyalty program whenever required.
#### Steps
1. Go to **Rewardo Loyalty Program → Loyalty Programs**.
2. Find the program you want to modify.
3. Click the **Edit** icon in the **Actions** column.
4. Update the required settings.
5. Click **Save**.
## 14. View Customer Store Credit
Rewardo provides a dedicated **Customers** section where merchants can view customer information and their Store Credit balance.
#### Steps
1. Open **Rewardo Loyalty Program**.
2. Click **Customers**.
3. Search for a customer using their name or email.
4. Review the customer's information.
The Customers page displays:
* **Customer**
* **Event Type**
* **Date**
* **Earned Reward**
For example, the screenshot shows a customer with:
**Store Credit: $60.00**
This represents the customer's available Store Credit balance.
## 15. Search Customers
The Customers page includes a search field:
**Search customer by name or email**
Use this field to quickly find a specific customer.
#### Steps
1. Open **Customers**.
2. Enter the customer's name or email address.
3. Review the matching customer record.
## 16. Customer Store Credit Balance
The **Store Credit** column allows merchants to view the available Store Credit associated with each customer.
For example:
| Customer | Store Credit |
| ---------- | ------------ |
| Customer 1 | $60.00 |
| Customer 2 | $20.00 |
| Customer 3 | $0.00 |
The balance is maintained for each customer based on the rewards they have earned.
## 17. How Rewards with Store Credit Work
The complete process is:
**Select Rewards with Store Credit**\
↓\
**Enable Store Credit in Shopify**\
↓\
**Create a Loyalty Program**\
↓\
**Configure Cashback Value**\
↓\
**Set Program Rules**\
↓\
**Activate the Program**\
↓\
**Customer completes the eligible activity**\
↓\
**Customer earns Store Credit**\
↓\
**Store Credit is added to Customer Balance**\
↓\
**Customer can use the Store Credit for future purchases**
## 18. Example Store Credit Program
You can create a simple reward program such as:
#### First Order Program
**Program Title:**\
First order program
**Program Description:**\
`{{rewardValue}} for {{title}}`
**Cashback Value:**\
`20`
**Cashback Type:**\
Fixed amount
**Minimum Order Amount:**\
`0`
**Expiration Type:**\
Never Expires
**Status:**\
Active
With this configuration, the eligible customer receives **$20.00 Store Credit** according to the program's configured rules.
## 19. Recommended Configuration Flow
For merchants setting up Store Credit for the first time, follow this order:
#### Step 1
Enable the **Rewardo Loyalty Program** app.
#### Step 2
Go to **Reward Type**.
#### Step 3
Select **Rewards with Store Credit → Manage**.
#### Step 4
Go to Shopify:
**Settings → Customer accounts → Store credit**
and enable Store Credit.
#### Step 5
Return to Rewardo.
#### Step 6
Go to:
**Loyalty Programs → Add Program**
#### Step 7
Configure:
* Program Title
* Program Description
* Cashback Value
* Cashback Type
* Minimum Order Amount Value
* Expiration Type
* Status
#### Step 8
Click **Save**.
#### Step 9
Use the **Customers** section to monitor customer Store Credit balances.
## Important Notes
* **Rewards with Store Credit** is different from **Point Rewards** and **Rewards with Discount Codes**.
* Shopify **Store Credit must be enabled** before using this reward type.
* The **Cashback Value** determines the Store Credit awarded by the program.
* **Cashback Type → Fixed amount** provides a fixed Store Credit value.
* Use **0** for the Minimum Order Amount if no minimum order value is required.
* **Never Expires** means the configured reward does not have an expiration period.
* Only programs with **Active** status are enabled for customers.
* The **Customers** section allows merchants to view the Store Credit balance of individual customers.
