> For the complete documentation index, see [llms.txt](https://magecomp.gitbook.io/shopify/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://magecomp.gitbook.io/shopify/apps/rewardo-loyaly-program/customers.md).

# Customers

The **Customers** section provides an overview of customers participating in your loyalty program. You can view customer reward balances, activity history, search for specific customers, and import customer reward credits in bulk.

#### Most Active Customers

The **Most Active Customers** table displays customers who have earned or used loyalty rewards.

The table includes:

* Customer Name
* Email Address
* Phone Number
* Birth Date
* Current Reward Value

Use the **Search** bar to quickly find a customer by name or email, and use the **Sort** option to organize the list.

<figure><img src="https://922942541-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIGRcMuVZCEGNibOl1OmW%2Fuploads%2FaU42fKmhZkgfJO0fMlpM%2Fimage.png?alt=media&amp;token=ba7756e6-ca32-4bf7-b52c-ba37cebd6b4b" alt=""><figcaption></figcaption></figure>

#### Customer Activities

The **Customer Activities** section shows a history of loyalty-related actions performed by customers.

It includes:

* Customer Name
* Event Type (e.g., Sign Up, First Order, Referral)
* Activity Date
* Earned Reward

This helps you track how customers are earning loyalty rewards.

<figure><img src="https://922942541-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIGRcMuVZCEGNibOl1OmW%2Fuploads%2FZxbLP0BFidu2KFtSmk6R%2Fimage.png?alt=media&amp;token=af0f769f-ffc1-4172-9fa0-359a95c64512" alt=""><figcaption></figcaption></figure>

### Import Customer Credits

Click **Import** in the top-right corner to add reward credits for multiple customers at once using a CSV file.

#### Step #1 Download the Sample CSV

Click **Download a sample CSV** to get the required file format.

#### Step #2 Add Customer Data

Update the CSV with the required customer details and reward credit values, then save the file.

#### Step #3 Upload the CSV

Click **+ Add File** and select your completed CSV file.

#### Step #4 Import Customer Credits

After uploading the file, click **Import Customer Credits** to add the rewards to the listed customers.

<figure><img src="https://922942541-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FIGRcMuVZCEGNibOl1OmW%2Fuploads%2FwOChfYGpqjObSOlAmC72%2Fimage.png?alt=media&amp;token=1502c55e-fd02-4af7-a635-9a34e65deb93" alt=""><figcaption></figcaption></figure>

{% hint style="info" %}
**Note:** Ensure your CSV follows the sample format. Invalid or incorrectly formatted files may fail to import.
{% endhint %}
