Upsell Post Purchase
The Post-Purchase Upsell feature allows you to show additional product offers to customers immediately after they complete their checkout. This helps increase your average order value by encouraging customers to add more products without going through the checkout process again.
For example:
A customer purchases a T-Shirt
After checkout, the app can show:
“Add another T-Shirt at 20% OFF.”
“Buy Matching Jeans for ₹999.”
“Add Cap for only ₹199.”
Since the customer has already completed the payment process, they can accept the offer instantly with a single click.
How It Works
The Post-Purchase Upsell process works in 4 simple steps:
Enable the app in Shopify Checkout settings
Create the upsell offer flow
Customize the offer page design
Configure email settings for sending offers and notifications
Step 1 – Enable Post-Purchase Offers
Before creating offers, the app must be enabled in Shopify Checkout settings.
Enable the App
Open the app dashboard
Go to Upsell Post-purchase from the left sidebar
Click the Enable button
After clicking the button, Shopify will redirect you to:
Shopify Admin → Settings → Checkout
Scroll down to the Post-purchase page section.
Under:
Use an app to add features at checkout after payment
select:
QUO Volume Discount Tier Price
Click Save.
Once enabled, the app will be able to display post-purchase offers after checkout.
Step 2 – Create Upsell Offer
Go to:
Upsell Post-purchase → Create Upsell Offer
The setup contains 3 main sections:
Set Offer
Configure Offer Flow
Customize Style
Set Offer
This section is used to create the logic and conditions for your upsell offers.
1. General
Offer Name
The offer name is used internally to identify the upsell campaign inside the app admin.
Example:
Offer #1
Summer Offer
Accessories Upsell
Festival Sale Offer
This name is not shown to customers.
2. Condition
Conditions determine when the upsell offer should appear.
The app will only display the offer if all selected conditions are matched.
Condition Example
Order Total Quantity
You can show offers based on the quantity of products purchased.
Example:
Minimum Quantity =
1
This means:
The upsell offer will appear if the customer purchases at least 1 product.
Apply For
Choose where the condition should apply.
Options:
All Products
Specific Products
Collections
Product Tags
Example
You can:
Show shoe accessory offers only when customers buy shoes
Show phone accessory offers only when mobile products are purchased
Show bundle offers for selected collections
3. Upsell Offer Flow
This section controls which offers are shown after checkout and what happens based on customer actions.
Offer #1
This is the first offer shown to the customer after purchase.
Example:
“Add Phone Cover at 20% OFF.”
“Buy an extra T-shirt for ₹299.”
“Get Matching Shoes at a Special Price”
Under the offer section, click the Select Product button to choose the product you want to offer.
You can:
Select upsell products
Configure discounts
Set pricing
Customize offer details
If Accepted → Offer #2
You can show another offer if the customer accepts the first one.
Example
Customer accepts:
“Add Phone Cover”
Then the app can show:
“Add Screen Protector for ₹99”
This creates a multi-step upsell funnel.
If Declined → Offer #3
You can also show a different offer if the customer declines the first offer.
Example
Customer declines:
“Add Shoes”
Then the app can show:
“Get Socks at 15% OFF”
This gives another opportunity to convert the customer.
Example Upsell Flow
Customer Purchase
Customer buys:
Laptop
Post-Purchase Offers
Offer #1
“Add Laptop Bag at 20% OFF.”
If Accepted
Show:
Wireless Mouse for ₹499
If Declined
Show:
Keyboard Cover for ₹199
This creates a complete upsell journey after checkout.
Customize Style
The Customize Style section allows you to design the appearance of the post-purchase offer page shown to customers.
Message Settings
Title
This is the main heading displayed on the upsell page.
Example: "Don't miss out on the limited-time offer."
You can customize the message according to your campaign.
Example Titles
Limited Time Offer!
Special Deal Just for You
Complete Your Purchase
Recommended Products for You
Background Color
Customize the background color of the upsell offer section.
Examples:
White
Black
Brand Colors
This helps match the offer design with your store branding.
Text Color
Choose the text color used in the offer section.
Examples:
Gray
Black
White
Make sure the text remains clearly visible for customers.
Show Timer
Enable the countdown timer to create urgency.
Example:
15 Minutes
Customers will see a timer encouraging them to accept the offer before it expires.
This can help improve conversion rates.
Show Quantity Input
Enable this option if you want customers to increase or decrease the quantity of the offered product.
Example
Customer can:
Add 2 phone covers instead of 1
Increase accessory quantity directly from the upsell page
Layout
Choose how the offers should appear on the page.
Horizontal Layout
Products appear side-by-side.
Best for:
Multiple product offers
Wide product images
Vertical Layout
Products appear one below another.
Best for:
Mobile-friendly layouts
Detailed product descriptions
Product Selection
Under each offer section, you will find a Select Product button.
Use this button to:
Choose the upsell product
Configure discounts
Set pricing
Select product variants
Define quantity settings
The selected products will be displayed to customers after checkout.
Final Result
Once:
The app is enabled in Shopify Checkout
Upsell offers are created
Products are configured
Offer styles are customized
Email settings are configured
Customers will automatically see post-purchase upsell offers after completing checkout, helping increase conversions, sales, and average order value for your store.
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