SMS Settings

The SMS settings page allows you to customize fields to choose the SMS gateway, register your sender ID or contact number, and test your settings before using them for customers.

1. Choose your SMS API

  • Select the SMS API gateway that you want to use to send SMS notifications.

  • Enter the respective SMS API gateway's unique API key.

  • Enter the name, which will be visible to your customers.

API Key and API Secret Key

To enable SMS notifications, you must obtain an API Key and API Secret Key from your chosen SMS service provider. These credentials allow our system to securely authenticate and send messages on your behalf through the provider’s SMS gateway.

Where to Get the API Key and API Secret Key

The API Key and API Secret Key are issued by your SMS service provider once you create an account with them. These credentials are typically available in the provider’s dashboard under sections such as:

  • API Settings

  • Developer Settings

  • Integration

  • Credentials

How to Get the API Key and Secret Key

The process varies depending on the SMS service provider, but generally follows these steps:

  1. Sign up or log in to your SMS service provider account.

  2. Complete any required business verification or sender ID registration (if applicable).

  3. Navigate to the API or Developer section of the dashboard.

  4. Generate or copy the provided API Key and API Secret Key.

  5. Enter these credentials in the corresponding fields within the app settings.

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Important Notes

  • The steps to generate or locate the API credentials are different for each SMS service provider.

  • Some providers may require you to:

    • Enable API access

    • Whitelist IP addresses

    • Activate a specific SMS plan

  • Always refer to your SMS provider’s official help documentation for exact instructions.

Please refer to the official documentation of your selected SMS provider.

2. Test Your SMS Gateway

This is the step that allows you to test your SMS API gateway.

  • Test Number - Enter the contact number that you want to use to send the test SMS.

  • Test Message Body - Configure a test message that you want to send.

3. Admin Notification Contact Detail

  • Enter the contact number through which you want to send the notifications to your customers.

Bonus #1 - Send SMS for individual order manually

Apart from all those SMS settings configurations, you can also send SMS for an individual order manually.

For that, go to Orders Select an order Select "More actions" Select "Send Custom Message"

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