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COD Fee Setting

If you want to charge your customers for the cash-on-delivery services, then you must follow these steps:

Step #1

Go to Settings ➤ Shipping and delivery

Step #2

Navigate to General shipping rates and open the General field.

Step #3

Scroll down to Fulfillment location and select the + Add rate button.

Step #4

  • Rate type - Select the use flat rate option.

  • Shipping Rate - Select the Custom option.

  • Custom rate name - Set the name of your rate.

  • Custom delivery description - Set any description if needed. The field is optional.

  • Price - Set the price of your shipping rate.

  • Select the Add conditional pricing option and select the Based on order price option.

  • Set the minimum and maximum order price on which you want to implement this shipping charge.

  • You can see the preview of the charge also.

Once you are done with the configurations, Save your changes and proceed.

Our app also allows you to enable Cash on Delivery (COD) as a payment option in your Shopify checkout and optionally charge a COD fee. Here’s how it works:

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1. COD Service Status

  • Success / Active: This indicates that COD is successfully enabled in your app.

  • Enable Cash on Delivery for Shopify Checkout: Turn this on to allow customers to select COD at checkout.

Important: Ensure you have created a Shipping Rate in Shopify with the exact name you specify in the app (e.g., “Cash on Delivery”). The app matches this name to apply COD logic during checkout.

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2. COD Instant Pop-up and Fee Settings

The COD Instant Pop-up lets customers see a confirmation message when they choose Cash on Delivery at checkout. You can also display any COD fees directly in this pop-up.

How it works:

  • Popup Status – Success / Active: The pop-up is enabled and functioning correctly.

  • Enable COD fees for this pop-up: Turn this option on if you want the COD fee to appear in the pop-up.

COD Fee Settings:

  • COD Fee Type: Choose how the fee is calculated. Currently, fixed amounts and percentages are supported.

  • COD Fee Value: Set the exact amount to charge as a COD fee (e.g., 0 if no fee).

  • Displayed Fee Name: This is how the fee will appear to customers in the order summary (e.g., “COD Fee”).

Example: If you set a fixed COD fee of 50 with the displayed fee name “COD Fee,” customers will see: COD Fee – ₹50 in the pop-up and in their order summary, giving full transparency on any additional charges.

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